Delivery Information

At Panel Outlet, we aim to make delivery as simple, reliable, and stress-free as possible.

Whether you are ordering samples for a home project or full panel quantities for a larger renovation, we work hard to ensure your order arrives safely and on time.

UK Delivery Options & Pricing

Standard UK Delivery

• Estimated delivery time: 5–7 working days
• Delivery charge: £39.95 flat rate

Free Delivery On Orders Over £500

Orders over £500 qualify for free standard UK delivery.

Need Your Order Faster?

If you require urgent, express, or bespoke delivery, please contact our team and we will do our best to help.

Phone: 01274 507 488

We can often arrange faster delivery options depending on your location and product availability.

Where We Deliver

We deliver throughout mainland United Kingdom, including central London and Greater London.

Please note that standard delivery exclusions apply to the following postcode areas:

BT, AB, DD8-DD11, IV, PA, PH, PO30-PO41, HS, KW, ZE, IM, JE, GY, TR, LD, SA19-SA73, SY17-SY25

If your postcode falls within one of these areas, please get in touch for a bespoke delivery quote.

In many cases, we can still offer competitive rates, especially when combined with other deliveries in your area.

At this time, we do not offer international shipping.

How We Deliver

Depending on the size and type of your order, deliveries may be completed using:

• our own delivery vehicles,
• trusted courier partners,
• specialist pallet networks.

This allows us to choose the safest and most efficient delivery method for your order.

Our goal is always to deliver your products securely, quickly, and in excellent condition.

Dispatch Times

We aim to dispatch most standard orders within 1–2 working days, excluding weekends and bank holidays.

Delivery timeframes may vary slightly during busy periods, promotional events, or due to courier demand.

If you need your order for a specific date or project deadline, please contact us before ordering and we will do our best to assist.

Delivery Expectations

All delivery estimates are based on UK working days, Monday–Friday.

Remote locations, offshore areas, and certain postcode regions may experience slightly longer delivery times.

Where possible, tracking details will be provided once your order has been dispatched.

Checking Your Delivery

When your order arrives, please check all items carefully before signing for the delivery.

If there are damaged items, missing products, or incorrect goods, please notify us within 24 hours of delivery so we can resolve the issue as quickly as possible.

Email: info@panel-outlet.com

Photographs of any damage will help us process claims faster. Please avoid installing any damaged products before contacting us.

Need Help?

If you have any questions about delivery, lead times, or bespoke shipping requirements, our team is always happy to help.

Thank you for choosing Panel Outlet. We appreciate your business and look forward to helping with your next project.