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Panel Outlet

Frequently Asked Questions

Clear answers about our products, samples, delivery, installation, returns, and support.

General Questions

What products does Panel Outlet sell?

We specialise in decorative and hygienic wall panel solutions including acoustic slat wall panels, maxi shower panels, DumaWall tiles, hygienic wall cladding, decorative PVC wall panels, trims, adhesives, and accessories.

Our products are suitable for homes, bathrooms, commercial spaces, landlords, tradespeople, and interior projects.

Do you have a showroom?

Yes. We have a showroom based in Bradford where customers can view products, compare colours, and speak with our team before ordering.

Do you deliver across the UK?

Yes, we offer nationwide UK delivery on all of our products. Standard delivery typically takes 5–7 working days.

Can I order samples?

Yes. We offer up to 3 samples for just £2.95 postage so you can check colours, textures, and finishes before placing a larger order.

Do you offer trade pricing?

Yes. We work with tradespeople, fitters, landlords, developers, and commercial customers. Please contact us for volume pricing and trade enquiries.

Acoustic Slat Wall Panel FAQs

Are acoustic slat wall panels easy to install?

Yes. Our acoustic slat wall panels are designed for simple installation using basic DIY tools and suitable adhesives or fixings.

Do acoustic panels reduce noise?

Yes. The acoustic felt backing helps absorb sound and reduce echo, making rooms feel quieter and more comfortable.

What colours are available?

Our acoustic slat panels are available in popular finishes including Walnut, Grey Oak, Light Ash, Charcoal, Natural Oak, Burnt Hickory, Rustic Cedar, and Silver Birch.

What size are the acoustic panels?

Our standard acoustic slat wall panels are 2.4m x 900mm.

Are the panels real wood?

Yes. Our acoustic slat wall panels feature a real wood veneer finish for a premium appearance.

Maxi Shower Panel FAQs

Are Maxi Shower Panels waterproof?

Yes. Maxi Shower Panels are fully waterproof and designed specifically for bathrooms, showers, and wet areas.

Can shower panels go over existing tiles?

In many cases, yes. Provided the existing surface is stable, flat, and secure, shower panels can often be installed directly over tiles.

Are shower panels better than tiles?

Many customers prefer shower panels because they are faster to install, grout-free, easier to clean, lower maintenance, and often more cost-effective than traditional tiling.

How many styles are available?

We stock over 20 colours and finishes including marble, stone, gloss, and modern contemporary designs.

DumaWall Tile FAQs

Are DumaWall tiles waterproof?

Yes. DumaWall tiles are fully waterproof and suitable for bathrooms, kitchens, utility rooms, and other interior spaces.

Are DumaWall tiles grout-free?

Yes. DumaWall tiles use an interlocking tongue-and-groove system which removes the need for traditional grout.

Can DIYers install DumaWall tiles?

Yes. Confident DIYers can install DumaWall tiles using standard tools and adhesives.

Can wall panels be cut?

Yes. Most wall panels can be cut to size using appropriate tools. Always follow installation guidance and safety recommendations.

Orders & Delivery

How long does delivery take?

Standard UK delivery is typically 5–7 working days. Delivery times may vary during busy periods or due to courier delays.

Do you offer next-day delivery?

For urgent orders, please contact our team to discuss express delivery options and availability.

How much is delivery?

Standard UK delivery is £39.95 flat rate and free on orders over £500. Additional charges may apply to certain postcode areas.

What should I do if my order arrives damaged?

Please inspect all goods immediately upon delivery. Any damaged, missing, or incorrect items must be reported within 24 hours of delivery by emailing info@panel-outlet.com.

Please include photographs and your order number.

Installation & Maintenance

Are wall panels easy to clean?

Yes. Most of our wall panels are low maintenance and can be cleaned easily using warm water and a non-abrasive cloth.

Do wall panels require grout?

No. Many of our products are grout-free, helping create a cleaner finish and reducing maintenance.

Can wall panels be used in bathrooms?

Yes. Many of our products are specifically designed for bathrooms and wet areas. Always check the product specification before installation.

Should I inspect products before installation?

Yes. Always inspect products thoroughly before cutting or installation. Installed products are considered accepted and may not be eligible for replacement or refund.

Returns & Support

Can I return unused products?

Unused and uninstalled items may be eligible for return within 30 days, subject to approval and our Refund Policy.

How do I contact Panel Outlet?

You can contact our team by email at info@panel-outlet.com, visit panel-outlet.com, or visit our Bradford showroom for in-person assistance.

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